Discover the user offboarding tactics used by Adobe, and how to design a subscription cancellation flow without relying on unethical dark patterns.
Category: PsychologyAll Categories
Decision fatigue is a popular term used to describe when people have made too many decisions over a specific period.
Clubhouse’s growth has skyrocketed... but can it keep its users? This case study digs into the psychology behind its user retention challenge.
People tend to solve problems by adding features.
How design can manipulate and coerce you online.
It isn’t a mystery that a large part of delivering a highly successful user experience is understanding what the customer wants/needs.
FOMO is defined as the apprehension that one is either not in-the-know or missing out on information, events, experiences, or decisions.
Jobs-to-be-done are often misused (or not used at all!) This case study shows you the critical impact it can have on Headspace's user onboarding.
A deep dive into the psychological advantages of unfinished work, and how we can leverage it to get more done.
This case study shows you the psychological principles that make people spread misinformation on social media (and how that could be improved).