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Journey Mapping for Remote Teams: A Digital Template

Journey maps visualize the process that a customer goes through to accomplish a goal.

The Current State of Checkout UX

In this article we’ll outline 18 common design pitfalls and strategic oversights applicable to most e-commerce sites.

UX Design Methods In A Mind Map

If you are wondering when to apply which design methods, this mind map may help you.

Design research is only as good as the action it enables.

The numbers and statistics produced by quantitative methods can signal the existence of a problem, but tell us little about how to solve it.

The Baymard Institute: A glorious, evidence-based trove of UX best practice

What's so great about Baymard and why aren't there more organizations on the same level?

How a Kid's Perspective Improves Design Research

If you’ve never seen a nine-year-old kid grab her own cheeks in overwhelming excitement, here’s how to rectify that.

My favorite UX research mistake

This was about 10 years ago, we were a team of four, working as trainees on a design case for a company.

The ultimate Notion template to run efficient usability tests

In a personal attempt to create a go-to spreadsheet to organize our team's user research, I've created this Notion template.

The User Researcher's Guide to GDPR

Don't panic. GDPR may seem too big to tackle, but we've boiled it down to the 4 most important principles for design research.

Empathy towards ourselves: the chaos of working as a female UX Researcher

It was a usual afternoon in Delhi. I was standing on a busy street waiting for my Uber.

How to test readability

Legibility is the ease with which a user can not only read the text, but also understand it.

The Front-End Tooling Survey 2019

It's been a little while coming, but the results from the 2019 Front-End Tooling Survey are now here!

UX Design Process Best Practices: Documentation for Driving Design Forward

Usability testing makes the difference between design thinking (designing for the user) and the outdated modes of thinking.

Unmoderated User Tests: How and Why to Do Them

Many UX teams rely on remote usability testing to efficiently get design feedback from users.

Fears About User Research

As Halloween approaches, I thought it would be fun to write about a scary subject: user research!

GV's Guide to UX Research for Startups

Since 2010, we've helped hundreds of GV startups use UX research to answer critical business questions and to build more successful products.

Teenager's UX: Designing for Teens

Technology is so integrated with teenagers' lives that creating useful and usable websites and apps for them is more critical than ever.

Design Maturity Model by InVision: The New Design Frontier Report

A 100+ page report from InVision that gives companies (and designers) insights into hiring trends in our industry.

Research Questions Are Not Interview Questions

The most significant source of confusion in design research is the difference between research questions and interview questions.

How to run a research session if you're not a design researcher

A few months ago, our Internal Communications team at Dropbox was getting ready to launch a new intranet for employees.