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Category: Writing

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What the Fastly outage can teach us about writing error messages

Insights on doing better as developers when it comes to crafting error messages and information display after the recent Fastly outage.

How to build better digital experiences with UX writing principles

When I joined Sainsbury’s last year, UX writing wasn’t really given that much attention.

Microsoft’s 2021 default fonts – a typographer’s thoughts and suggestion on it

Microsoft commissioned 5 sans-serif typefaces and asked on Twitter, which should be the new default that will replace Calibri. I share my suggestion.

How to write inclusive, accessible digital products

Here’s how to write digital products that include people of differing backgrounds and abilities.

Reinventing Online Shopping on Microsoft Edge

Helping shoppers save time and money with an intelligent browser

How to Write Microcopy That Improves the User Experience

The small bits of copy you see sprinkled throughout apps and websites are called microcopy.

Writing for global audiences

Draft clear content so users know how to take action.

How to create a UX writing portfolio

It may seem like UX writing is in a perpetual grey area. Like a lot of design disciplines, the field is having an identity crisis.

Look Who’s Talking

How tech companies understand "clarity" reveals what they assume about users.

A brief guide to UX microcopy

When it comes to design, most people would immediately link it to visuals and appearances and they're not entirely wrong.

How to write UX copy that makes your product a joy to use

This is an excerpt from our upcoming UX Writing book, exploring how we can write copy that helps people use and love our products.

The UX Writing Starter-Kit

What is UX Writing and how can you launch your career in this fast-growing field of Product Design?

How to mock up UX writing

Yes, if you're a UX writer, your expertise is words. But you work in a visual medium.

Standards for Writing Accessibly

Writing to meet WCAG2 standards can be a challenge, but it's worthwhile.

How to test readability

Legibility is the ease with which a user can not only read the text, but also understand it.

To Design Better Products, Write Better UX Copy

How my team at The New York Times brings UX copywriting into the design process to make our products stronger.

Why consistent writing makes you a better designer

You might be surprised to find out that writing and designing have their fair share of similarities.

Guided by style

Your company's writing helps people to connect with your product, trust what you deliver, and keep using it.

What UX Writers and Designers Can Learn from Street Signs

Using a few words and symbols to communicate a lot isn't a novel concept.

WeWork copywriting: what they say to 1.47 million pageviews every month

Why themes are important in tying together the messy parts of your business story.