When it comes to design, most people would immediately link it to visuals and appearances and they're not entirely wrong.
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This is an excerpt from our upcoming UX Writing book, exploring how we can write copy that helps people use and love our products.
You might be surprised to find out that writing and designing have their fair share of similarities.
Using a few words and symbols to communicate a lot isn't a novel concept.
Why themes are important in tying together the messy parts of your business story.
When it comes to automatic replies, there is no 'one size fits all' approach.
Labels for commands should be brief, informative, rely on verbs and adjectives, and avoid branded terms.
Four months in, here’s what I now know about content strategy that would have come in handy on day one.