Insights on doing better as developers when it comes to crafting error messages and information display after the recent Fastly outage.

When I joined Sainsbury’s last year, UX writing wasn’t really given that much attention.

Microsoft commissioned 5 sans-serif typefaces and asked on Twitter, which should be the new default that will replace Calibri. I share my suggestion.

Here’s how to write digital products that include people of differing backgrounds and abilities.

Helping shoppers save time and money with an intelligent browser

The small bits of copy you see sprinkled throughout apps and websites are called microcopy.

Draft clear content so users know how to take action.

It may seem like UX writing is in a perpetual grey area. Like a lot of design disciplines, the field is having an identity crisis.

How tech companies understand "clarity" reveals what they assume about users.

When it comes to design, most people would immediately link it to visuals and appearances and they're not entirely wrong.

This is an excerpt from our upcoming UX Writing book, exploring how we can write copy that helps people use and love our products.

What is UX Writing and how can you launch your career in this fast-growing field of Product Design?

Yes, if you're a UX writer, your expertise is words. But you work in a visual medium.

Writing to meet WCAG2 standards can be a challenge, but it's worthwhile.

Legibility is the ease with which a user can not only read the text, but also understand it.

How my team at The New York Times brings UX copywriting into the design process to make our products stronger.

You might be surprised to find out that writing and designing have their fair share of similarities.

Your company's writing helps people to connect with your product, trust what you deliver, and keep using it.

Using a few words and symbols to communicate a lot isn't a novel concept.

Why themes are important in tying together the messy parts of your business story.