How cultural norms like politeness, power imbalance, and rushed decision-making lead to fragile consensus in projects.

No need to waste any precious time of your presentation allotment on things that will have to be edited out afterwards.

Navigating people issues at work seem like progress until the gaps in your craft start to show.

Being an asshole at work is a choice.

Just as the meeting is wrapping up, a designer tentatively raises a hand and asks:“Have we thought about what happens if…?”

Before you hit “send,” delete these words from your writing. Your message will be stronger for it.

Being an Expert Generalist should be treated as a first-class skill, one that can be assessed and taught.

What remains when we automate most manual labor and cognitive labor.

As people become managers, it’s quite common for their team members to want to commiserate with them...

It’s performance-review season and we're all watching folks kneecap their careers with ChatGPT.

The frustration with C-level peers doing unexpected or unreasonable or department-centric things.

Without taste, you’re likely to work toward the wrong thing. Without agency, even if you work toward the right thing, you’re likely to get nowhere.

In the squishy realm of managing humans, the specific things you say have specific outcomes.

What murderbots can teach us about client strategy.

They are usually not learned, but come from people performing the roles as it is part of their personality and they see a need and fill that need.

Within a network, individuals exercise discretion; the sum of rational decisions determine the fate of the network.

Lately, I asked myself: “What does it take to be one of the best? What do they all have in common?”

Applying the concept of "mise en place" in all aspects of life.

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A guide for your daily “professional” interactions.