I built an AI that answers questions based on user research data.
A guide to building an AI with a custom knowledge base using OpenAI API.
Published in
6 min readFeb 20, 2023
Modern products often have a large amount of user research data from different sources: user research interviews, intercom conversations, customer e-mails, surveys, customer reviews on various platforms, etc.
Making sense of all that data is a challenging task. A traditional way to do that is to maintain a neatly organized database with various corresponding tags.
