Research

Jan17
The most significant source of confusion in design research is the difference between research questions and interview questions.
Jan13
A few months ago, our Internal Communications team at Dropbox was getting ready to launch a new intranet for employees.
Jan08
How to make sure that all of your design work for a company actually makes sense? You have to run a design audit.
Jan04
Dive into the most important metrics on Iconfinder to find out what are the right icons to create in the first quarter of 2019.
Dec17
Some of the problems we work on as UX researchers are simple and are easily solved by getting users in front of our product.
Nov10
How persona spectrums champion real user needs.
Aug19
A super-detailed guide on all the nuances of usability testing.
Aug12
Provotypes are an interesting - and extremely fun - way of making designs better by first making the most unusable or provocative versions of them.
Aug12
Shopify is a unique environment to be a UX researcher.
Jul24
Most clients and projects require the design researchers to state a predetermined sample size of users.